Sometimes a complicated and expensive marketing campaign can’t do what a simple idea Bill Farquharson puts forward in his blog this week can.

We all do it. It’s a natural reaction. And yet, by doing it, you say to others, “I am not interested in what you are

On the same day Bill Farquharson’s blog came out about what not to write in an email, a reader/friend forwarded him a disastrous message she’d

Got a sales goal? Great! Now, do you share it and face the potential someone will rain all over it or do you keep it

Offensive emails are rarely meant to be offensive by the sender. The problem arises when they are read and interpreted in a manner not intended.

What comes before the sale, and before the solution that leads to the sale, and before the appointment that delivers the solution that leads to

What is a sales rep’s biggest fault? What do sales reps do the worst? What’s their biggest mistake? One customer answered those questions emphatically. Read

A few weeks ago, US tennis player Coco Gauff lost a match to Caroline Garcia in the quarterfinals of the US Open. Watching from across

The quote, “80% of life is showing up” has been attributed to Woody Allen. As you might expect, it is frequently misquoted. But the core

A salesperson can be taught skills, can gain experience, and has a personality predetermined from DNA. None of these are choices. In this week’s blog,