The Sales Vault

Category: Client Communications

How to Avoid Price Ghosting

Among the top sales challenges is ghosting. That happens when a sales call goes well but you can’t get the client back on the phone after you submit a price. What should you do? In this week’s Short Attention Span Sales Tip, Bill Farquharson gives you 5 questions to ask.

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Loose Words Kill Accounts

Say something mean and you can apologize. Write something mean and it will take more than an apology to get the toothpaste back in the tube. A recent news event brought back a lesson from Bill Farquharson’s sales youth which he shares in this week’s blog.

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Old Fashioned Goals

Cleaning off his desk, Bill Farquharson came across some thoughts jotted down after a call with a client. That list of four common-sense goals will resonate with the right kind of customer. Learn more in this week’s Short Attention Sales Tip.

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How to Make a Lifelong Client

You make a sale. Next comes gratitude, perhaps a message to the new client about what else you do, followed by a little celebration and you move on to the next sale. Taking a different path can make that new customer a client for life. Hear how, in this week’s Short Attention Span Sales Tip by Bill Farquharson.

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Please make this sales call

Print is everywhere. So are print opportunities. From the beach to the mailbox, Bill Farquharson sees a chance for someone to make a profitable sale. Just follow his advice in this week’s Short Attention Span Sales Tip.

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A Sales Sunrise

How was your selling day yesterday? Did you crush it or were you crushed? Regardless of the answer, this week’s Short Attention Span Sales Tip has the same advice for you and it comes from a beach in South Carolina.

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How to Look Incompetent

You wouldn’t think something like an outgoing voicemail message would kill a potential sale, but it can AND YOU WILL NEVER KNOW ABOUT IT…unless you are smart enough to listen to Bill Farquharson’s Short Attention Span Sales Tip.

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Advice Worth Repeating

You’ve heard the advice once, but it was so good, Bill’s going to say it again just to make sure you not only hear it, but apply it. Check out this week’s Short Attention Span Sales Tip.

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