The start-to-finish sales process has one key flaw and Buyers notice when you skip it. Learn more in Bill Farquharson’s blog this week.

No one answers your calls. You are not sure who to call on. Your prices are too high. All of these are common answers to

An email comes in from angry client. You respond in kind. Your phone rings and the customer says, “Yikes, I was joking!” If you read

Bill Farquharson is used to seeing his name butchered on mailing pieces and name badges. It’s to the point where getting it right is the

You are probably an expert in the customer service experience of a half dozen companies you buy from. But what about your own? After battling

In one day, two of Bill Farquharson’s young sales clients saw their fate go in different directions. One is looking for a job while the

It’s no secret that salespeople are not universally loved inside the walls of their own company. They can be demanding and don’t always speak to

You probably think you know your greatest competitor. It’s a company you come up against time and time again, winning some and losing some. But

The difference between the top sales rep and the also-rans comes down to one word…and you will find it in Bill Farquharson’s blog this week.