The Sales Vault

Category: Attitude

Why Marketing Frustrates

Imagine NASA’s challenge of launching a probe to a location millions of light years away. They don’t know if they’ve done it right for years after the capsule leaves Earth. Frustrating. Marketers can relate. This week, Bill Farquharson sets your expectations in the same way his Marketing Director set his.

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The Bully Customer

A once-rude house guest reminds Bill Farquharson of the day he went from lion to lamb and how you can reel that bully customer in whenever you are ready.

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Don’t Ask That. Ask This.

“Is now a good time to talk?” is one of the worst ways to open a cold call. Yet, it is the go-to for most sales reps. Bill Farquharson has a better idea and recalls an actual call from a telemarketer to make his point.

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Appreciating the Sales Challenges

No one picks up the phone. Emails go unanswered. You lose a client for no fault of your own. It’s hard to imagine being asked to appreciate these and other sales challenges, but what Bill Farquharson has to say in this week’s Short Attention Span Sales Tip might change your mind.

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Planning for Downtime

Now that Memorial Day is behind us, you need to start looking at an upcoming block of days that are almost guaranteed to be anything but productive and make the most of that time. Let Bill Farquharson explain in this week’s blog.

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How to Lighten Your Workload

Your task list is a graveyard for good ideas and during the day, you likely add to it over and over again. So does Bill Farquharson. In this week’s blog, Bill tackles the issue and shows you how to make it just a bit lighter.

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Loose Words Kill Accounts

Say something mean and you can apologize. Write something mean and it will take more than an apology to get the toothpaste back in the tube. A recent news event brought back a lesson from Bill Farquharson’s sales youth which he shares in this week’s blog.

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Death of a Salesman

What would you do if you knew you had a year to live? It is likely, “continue to prospect” would not make the cut. In this week’s blog, Bill Farquharson says goodbye to a man who greeted this bad news in a way few others would.

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How to Be the Best Sales Rep

You are not the best sales rep in the world. Your prices can be beat, too. So, how do you find success? How do you build customer loyalty when the client knows the best is out there? Take Bill Farquharson’s advice and learn from examples like Dustin Pedroia. It’s all in this week’s blog.

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