The Bully Customer
June 13, 2023
A once-rude house guest reminds Bill Farquharson of the day he went from lion to lamb and how you can reel that bully customer in
Author: Bill Farquharson
How to Avoid Price Ghosting
June 12, 2023
Among the top sales challenges is ghosting. That happens when a sales call goes well but you can’t get the client back on the phone
Selling to Different Personalities
June 9, 2023
Overall, understanding different personality types as a salesperson allows you to adapt your communication style, build rapport, identify buying triggers, address objections, and strengthen customer
Pre-call Research | June 6th Insider Replay
June 7, 2023
Watch the replay of Bill Farquharson’s June 6th “Pre-Call Research” workshop.
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Don’t Ask That. Ask This.
June 6, 2023
“Is now a good time to talk?” is one of the worst ways to open a cold call. Yet, it is the go-to for most
Appreciating the Sales Challenges
June 5, 2023
No one picks up the phone. Emails go unanswered. You lose a client for no fault of your own. It’s hard to imagine being asked
New to Sales | May 30th Insider Replay
June 1, 2023
Watch the replay of Bill Farquharson’s May 30th “New to Sales” workshop.
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Insider Replay: Sales Best Practices May 2023
June 1, 2023
Watch the replay of Bill Farquharson’s May 30th “Sales Best Practices” workshop.
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Planning for Downtime
May 30, 2023
Now that Memorial Day is behind us, you need to start looking at an upcoming block of days that are almost guaranteed to be anything
How to Instantly Gain Credibility
May 29, 2023
Standing in his kitchen and listening to a sales pitch, Bill Farquharson heard something that gave the rep instant credibility. Find out what it was
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