The Sales Vault

On-Demand Courses

Your Sales Vault Training Hub

Welcome to your course library. Here you’ll find every interactive training course included with your Sales Vault membership. Learn at your own pace, track your progress, and revisit lessons any time.

Not sure where to start? Choose a path that fits your sales journey:

Included in your Sales Vault Membership

Sustainable Productivity

Busy isn’t the same as productive. This course gives experienced reps a simple, repeatable system to plan their week, protect their best sales activities, and end every day with tomorrow ready to go. Learn how to stack appointments, manage opportunities, and sell more in less time—without burning out.

Included in Your Sales Vault Membership

Taming the Nuisance Customer

Learn how to identify, manage, and—when necessary—fire time-sucking, profit-draining clients. Learn practical strategies for dealing with bullies, slow payers, price-checkers, and chronic complainers so you can protect your time, your team, and your best customers.

Included in Sales Vault Membership

Getting to YOUR Next Level

Explore this practical, no-drama framework to figure out where you are, where you want to go, and exactly what has to change in your mindset, skills, and activity to get there. This isn’t motivational fluff. It’s a working blueprint you’ll use to evaluate, review, plan, and execute your way to real growth.

Included in Your Sales Vault Membership

A Sustainable Productivity Plan for New Sales Reps

Build consistency and focus with a repeatable productivity system for sales reps. Learn how to plan smarter, execute better, and stay on track — every day, every week.

Included in Your Sales Vault Membership

Objection Mastery: Turning Resistance into Revenue

Master the art of handling objections. Learn to recognize, reframe, and respond to resistance with strategies that convert hesitation into opportunity.

Included with Sales Vault Membership

Effective Sales Presentations

Turn your next meeting into a masterclass in preparation, presentation, and persuasion. In this course, Bill Farquharson walks you through every step of an effective sales presentation — from preparation to delivery to securing the next meeting. You’ll learn how to research your client, structure your message, and communicate with clarity and confidence.

Included with Sales Vault Membership

New to Sales in the Graphic Arts?

Build confidence, avoid costly mistakes, and hit the ground running with Bill Farquharson’s 8-part video course for sales newcomers in print, promo, packaging, labels, and signage.

Included in Sales Vault Membership

Lead Generation for New Sales Reps: Build Your Funnel, Build Your Future

Build your funnel, build your future. This course gives new sales reps the confidence and tools to find their first great customers. Learn how to combine traditional prospecting methods with modern AI strategies so you can keep your pipeline full and your sales career growing strong.

Included with Sales Vault Membership

Pre-Call Research

Learn how to uncover what matters most to your prospects before you ever pick up the phone. This course teaches you to research smarter, find the right decision-makers, and transform generic sales calls into meaningful, solution-focused conversations.

Included with Sales Vault Membership

The Prospecting Playbook

Turn cold calls into opportunities with a proven prospecting system. This course shows you how to build a pipeline, stay organized, and consistently generate new business.

Included with Sales Vault Membership

Diligence

Build consistency, stay motivated, and outwork your competition with Bill Farquharson’s 6-part video course on the sales skill that beats talent every time. Perfect for print, promo, packaging, labels, and signage professionals who want lasting success.

Included with Sales Vault Membership

Marketing is the New Sales

Marketing is the New Sales helps you stand out in a crowded market, generate steady leads, and strengthen client relationships. By the end, you’ll have practical strategies to drive growth and keep your pipeline full—without relying on old-school sales tactics.

Included with Sales Vault Membership

Time Management for Salespeople in the Graphic Arts: Do More, Stress Less, Sell Smarter

Master your day, reduce stress, and sell smarter: This course teaches salespeople in the graphic arts how to prioritize, plan, and build time habits that actually stick.

Included in Sales Vault Membership

Lead Generation for Legacy Sales Reps: Sharpening Your Edge

Sharpen your edge and win better business. This advanced course helps seasoned sales reps refine their Ideal Customer Criteria, apply smarter prospecting strategies, and leverage AI to save time and uncover high-value opportunities. Stop chasing volume and start focusing on the clients who deliver the most profit and loyalty.

Included in Your Sales Vault Membership

Making Contact with Decision Makers

This course is about mastering one of the hardest parts of selling: gaining access to the person with the power to say “yes.” You’ll learn why diligence beats talent, how to craft powerful conversations, and how to reset your mindset so you stop feeling like a pest and start acting like a trusted advisor.

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