How does a 3/5 star hotel remake itself to be a Ritz Carlton? The same way your sales team can pull together to make a

You’ve missed your flight. That urgent job is not going out on time. Two frustrating situations, to be sure. You have choices in what to

What do Subway Restaurants, a free-anytime hand surgeon, and how you dress have in common? They are all wrapped together in Bill Farquharson’s Short Attention

A recent digital print user’s group meeting gives Bill Farquharson a chance to remind the industry it takes more than incredible machinery to make those

QUICK!!! Drop what you are doing and watch this sales tip. It might just keep you from unnecessarily giving away a lot of money. Here’s

The first and most important thing to teach a sales rep is product knowledge, right? Well, it depends on who you ask. If you are

You are reaching for the phone to call a top decision-maker when a feeling comes over you: Why would anyone listen to you? This kind

On a call with a prospective client, a little voice inside you speaks up and whispers to you. You ignore it at first but the

Think you know all about being on time? Think showing up early is your way of saying, “Look at me! I’m punctual!” After Bill Farquharson’s

We are all in the unfortunate habit of turning one task into two, two into five, and five into ten. What we need is a