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The Sales Challenge Blog

New blog articles by Bill Farquharson released every Tuesday.  Search by topic below or read this week’s blog now

Do You See What I See?

A website is a window to the soul of the company. But what exactly does your website say, and is it even accurate? Bill Farquharson found a clever and entertaining way to find out and shares the intel in this week’s blog.

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How to Sell Trust

You tell a prospect you can be trusted but they won’t believe you because they have no evidence. Trust is at the center of every sale and every relationship. In this week’s blog, Bill Farquharson, the man you know and trust writes about how to prove yourself to be trustworthy.

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Genuine Sales

Most sales people never reach the deeper level of success achievable when you understand the simple point in Bill Farquharson’s blog this week.

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The Sales Challenge You Won’t Admit to Having

No one answers your calls. You are not sure who to call on. Your prices are too high. All of these are common answers to the question, “Why aren’t you selling more?” But there is one core issue no one is talking about but it permeates every aspect of sales. Read more in Bill Farquharson’s blog this week.

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What I Wrote vs. What I Said

An email comes in from angry client. You respond in kind. Your phone rings and the customer says, “Yikes, I was joking!” If you read into a message incorrectly, your response can cause a lot of damage. And before you misinterpret this teaser, you’d should probably read Bill’s blog.

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Get it write.

Bill Farquharson is used to seeing his name butchered on mailing pieces and name badges. It’s to the point where getting it right is the anomaly. In this week’s blog, he talks about one instance where a mistake led to a crazy-high response rate of a direct mail piece.

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I need my help.

You are probably an expert in the customer service experience of a half dozen companies you buy from. But what about your own? After battling for 90 minutes just to update a credit card, a snarky Bill Farquharson gives you an earful on what might be the speck in your own eye.

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How to Get Production to Love Salespeople

It’s no secret that salespeople are not universally loved inside the walls of their own company. They can be demanding and don’t always speak to their fellow workers respectfully. In this week’s blog, Bill Farquharson offers up 8 words that can change how Production thinks about the sales reps who get the process started.

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Do NOT Use AI For This

AI’s power and capabilities continue to grow and amaze. Use it for research. Use it for content creation. Use it for idea generation. Just don’t use it for….what Bill Farquharson talks about in his blog this week.

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The Real Competitor

You probably think you know your greatest competitor. It’s a company you come up against time and time again, winning some and losing some. But your greatest competitor isn’t a company at all. It’s….the subject of Bill Farquharson’s blog this week.

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Just Do It

The difference between the top sales rep and the also-rans comes down to one word…and you will find it in Bill Farquharson’s blog this week.

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In Praise of Naps

What’s the secret to success for Warren Buffett, Elon Musk, Mel Brooks, and dozens of other leaders in their fields? The afternoon nap. Grab your favorite blanket and a pillow and meet Bill Farquharson on the floor to learn more.

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The Real Value of Monthly Sales Numbers

After an especially strong first 6 months of 2024, Bill Farquharson looks back to last year’s numbers differently than the average Joe. Instead of wondering if he was a success, Bill uses them as motivation. Find out how in this week’s blog.

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Who’s Afraid of a Bad Review?

An annoying, rude, pushy customer seems like an easy outcome: Fire them! But what if you fear a bad review? In his blog this week, Bill Farquharson reports on two key points made when this issue was discussed in a recent workshop.

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The 50% No-Show Appointment

While waiting on half of the invited-and-confirmed meeting members, Bill Farquharson cranked out a blog tip so you don’t have to sit and wait for half of your next meeting to show up and ultimately not show.

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How would you manage you?

Imagine if you could go back to your teen years knowing what you know now and say to your parents, “Here’s how to parent me.” As a sales rep, you have that chance. In this week’s blog, Bill Farquharson advises you on getting more from your manager.

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Language, Please

Bad language has a place in today’s world. Joe Pesci isn’t Joe Pesci without the use of, um, colorful language. But in business, where is the line? That’s the question Bill Farquharson explores carefully in this week’s blog.

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