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Proper Sales Expectations

Proper Sales Expectations

Proper Sales Expectations

Does a rush hour traffic jam take you by surprise? How about crazy-high service fees while buying concert tickets? If you have proper expectations for those life-certainties, what Bill Farquharson has to say in this week's Short Attention Span Sales Tip will come as no surprise either.
Dashboard view of a highway with heavy traffic, seen through the windshield; several cars ahead and trees on both sides, with three small toy dolls perched on the dashboard in the foreground.

Good morning!

Imagine if Columbus had set out for the New World with a crew that had not given much thought to the journey’s length. He’d be at the helm and all he’d hear all day long is, “Are we there yet?”

It’s important to have proper expectations.

I was on the phone with a new salesperson recently. He had just taken a job as a financial consultant for Northwestern Mutual and over the course of the conversation we covered a lot of ground.

The most important thing I heard from him is how he understands his near future. That is, he expects to spend a full year working the phones and emails, grinding out opportunities.

Ding! Ding! Ding! Congratulations, that is the correct mindset.

When I first started it out in sales, I was fortunate to have this same understanding. I was warned, there is no instant success. Work your ass off for 18 months and you’ll set yourself up for five years.

As a new salesperson, you need to set your sights on the horizon and look for land. If you go into it thinking you will find quick success, you will probably quit well before the tide turns. It’s extremely common and one of the big reasons why new salespeople fail.

Sales success is as much a mental issue as it is anything else. Customers can hear every emotion you’re having, so if you’re frustrated because you’ve been, “At this for a month and have nothing to show for it,” they will hear that frustration in your voice, and it will inform their willingness to meet with you.

Buckle in, campers. Be prepared to sell hard for a long time and don’t measure success in dollars, at for the short term.

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