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That Nuisance Customer [Note: Thursday this week]

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“I need to place an order, but I don’t know what I want or how many. The only thing I know is I need them in a hurry.” Ah, yes, the nuisance customer. We love new revenue streams and annuities but not the work it takes to get there. Let’s talk about deciding whom to work with, identifying red flags, and then how to handle it when turning the work away is the best choice.

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