Running a print shop, sign shop, or promotional products company is demanding, and it’s easy to get caught up in daily operations while overlooking critical tasks that drive growth. In this workshop, we’ll identify the must-do activities that too many business owners neglect—tasks that improve customer retention, boost sales, streamline operations, and set the stage for long-term success. From marketing and sales strategies to financial management and client engagement, we’ll uncover what’s missing from your to-do list and give you a roadmap to start making real progress. If you’re ready to stop working in your business and start working on it, this session is for you.