The Sales Vault

Category: Sales Calls

How to Make a Rep’s Head Explode

It doesn’t take much to push someone’s buttons these days, but sales reps are especially irritable. While this sales tip is about record-keeping, there is also a quick way to make a rep’s head explode in a “The Boys” kind of way (a reference Bill explains in the video).

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Sales Emails That Get Responses

For better or worse, email is a primary form of communication. While it is a time saver for the sender and the recipient, the sheer volume means your email is just another face in the crowd; that is unless you do something to make it stand out.

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Get Out Ahead of Problems

Good news: You got the order! Bad news: You got the order and now have to tell the client the normal delivery of 4 days is now 3 weeks…maybe. While this is the new reality we are living in, there is work for sales reps to do in order to keep a customer’s head from exploding and Bill Farquharson names it in this week’s blog.

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No News is the Worst News

Which is worse, the supply chain delays or communicating with customers about supply chain delays? In this week’s blog, Bill Farquharson shares his frustration with a Boston-area accounting firm and draws a parallel to one of the biggest issues a sales rep faces today.

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What have you done lately?

You will have one of two diametrically-opposed thoughts after reading Bill Farquharson’s blog today. The difference? Whether or not you followed the advice from yesterday’s sales tip!

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Don’t Not Make Calls

Are your phones extra quiet this week? Is your email inbox lonely? The week before Labor Day is notoriously calm and “less than” when it comes to business activity. If you think that means you can sit back on your heels, think twice and read Bill’s blog this week.

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