/ sales challenge solved / By Bill Farquharson Are you battling "CSR Disease?" Definition: CSR Disease is the name given to sales people who spend an inordinate amount of time mothering their jobs through the plant. They either can't or won't pass the baton to production. Is this you? To access this post, you must be a member of the Sales Vault. Login now or Become a Member. You may be entitled to a discount through your franchise or regional affiliate. Visit the Partners page to see if you are eligible.