The Sales Vault

Fully Promoted Replay: What Makes You Different

If a prospect can “get it online,” why choose you? This session shows how real sales pros create separation with human advantages: fast, simple communication, expert guidance that prevents costly mistakes, and expectation-setting that builds trust. You’ll hear field-tested talk tracks (like “Do you want to buy this once or twice?”), how to qualify ideal customers, and when to make it easy for buyers to come back after trying the cheap route.

Key Takeaways

  • Differentiation is often the “little things”: quick replies, clarity, and gratitude.
  • Lead with expertise: recommend the right solution (e.g., patch vs. embroidery) to avoid bad outcomes.
  • Set expectations: outline next steps and when the client will hear from you.
  • Qualify fit: some buyers only want lowest price/zero interaction—accept they may not be your customer.
  • Use the “buy once or twice” frame to move buyers off risky choices while keeping the door open.
  • Get budget “pre-commit” (“If I bring you a $30 polo you like, will you order from me?”).
  • Ask customers why they buy from you; use their words in your messaging.
  • Compete with online ease by being the “personal promo assistant” a website can’t replace.
  • Protect your time: stop endless spec work for non-buyers; require skin in the game.
  • Plan your Q4 sprint: build a 90-day activity plan to finish strong and set up Q1.

Watch the Replay

Fully Promoted Aug 2025 What Makes You Different

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Fully Promoted Replays

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