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The Worst First Impression

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Bill Farquharson

The first time I saw this approach used, it alarmed me. Last spring, a Branch Manager from a local investment company sent me an email stating he had “…been trying to reach you but have not heard back.” It horrified me to think I had missed a call or an email. But when I checked […]

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The first time I saw this approach used, it alarmed me. Last spring, a Branch Manager from a local investment company sent me an email stating he had “…been trying to reach you but have not heard back.” It horrified me to think I had missed a call or an email. But when I checked […]

Activate your free membership to view this content.

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