Good morning! Your phone rings. It’s an internal call from your CSR and it does not start well when you pick up: “You are not going to be happy.” The first order for that new client— the one that took you 18 months to land— has blown up on press and is not going out […]
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Bill Farquharson
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That Time Production Failed You
Good morning! Your phone rings. It’s an internal call from your CSR and it does not start well when you pick up: “You are not going to be happy.” The first order for that new client— the one that took you 18 months to land— has blown up on press and is not going out […]
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