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Bill Farquharson

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The Digital Print Sale

A recent digital print user's group meeting gives Bill Farquharson a chance to remind the industry it takes more than incredible machinery to make those amazing, show-worthy sales. None of it matters without the critical component he talks about in this week's Short Attention Span Sales Tip.
digital print sale

Good morning!

Digital print is looking for…you?

A couple of weeks ago, I attended the HP Indigo users group conference in Indianapolis. The event is called, Dscoop.

In addition to the presentations that Kelly Mallozzi and I were leading and moderating, there was a large hall filled with equipment. Print, label, and packaging samples were everywhere and were mind-blowing in their complexity and beauty.

As I walked around, checking out the various examples of what is possible, one thought hit me over and over again:

None of this matters.

Now, if you are a Dscoop committee member and you’re ready to vehemently object, allow me to continue my thought:

None of this matters…without a creative sale made by a solutions-based sales rep.

I started selling digital printing in the early 90s. Back then, it was called “on-demand.” The technology was brand new and available only in black and white. For hundreds of years, there was only one way to produce a printed piece. Suddenly, customers had the opportunity to print for today’s needs, to make frequent changes, and to completely rethink the way they approached printed matter.

You’d think it was a slam dunk. You would think people would line up to take advantage of this new option.

You could not be more wrong.

As a sales rep, I had to convince my clients it was in their best interest to spend considerably more per piece in order to gain the benefits of on demand/digital printing. I had to learn the story behind the piece and then get the client to understand, appreciate, and buy into a whole new way of thinking.

Fast forward 30 plus years and that same challenge is out there, for anyone willing to step up.

Making a digital print sale requires a high level of curiosity, patience, storytelling, and salesmanship. The equipment available today is capable of creating truly jaw-dropping solutions.

The samples scattered throughout Dscoop represent the finish line. They are the result of the work a sales rep does; a sales rep willing to put in the time and energy to create something truly special.

The best part of sales in the graphic arts happens when someone brings a new idea to an existing business need.

Are you that someone?

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Do you want to know how to make the solutions-based, name-you-price sale? Join The Sales Vault. Go to SalesVault.pro or call Bill Farquharson at 781-934-7036.

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