The Sales Vault

Category: Attitude

How do you think? An idea to help you think big!

Good morning!How do you think? That is, when you are pondering an issue or solving a problem, what’s your process?Pad of paper and a pen?iPad and an unnecessarily expensive electronic pencil?Do you choose to talk it out?Maybe you prefer to take a more collaborative route, sharing your ideas via email or one of the newer […]

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Work Hard Now, Play Later

Good morning!Full disclosure: This sales tip I am about to present? I completely suck at it. My wife and I were discussing this recently and I admitted that once I get working, it’s difficult to stop. It’s a nice problem to have, but I love what I do and I am so excited about this […]

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That One Person

When Bill and Melinda Gates first started their philanthropic work with schools, they wrote big checks to ensure teachers and students had everything they needed, thinking that would be the difference-maker. After some time, they noticed that nothing had really changed. Test scores were flat.The Gates’ and their staff conducted hundreds of one-on-one and group […]

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You say you made a Resolution, well, you know

Good morning and Happy New Year! I hope you are feeling something different today. The talk has been almost universal: Let’s get 2020 behind us! Better times lay ahead in the new year. In truth, not much has changed other than that last digit. What has changed, is how we choose to look at things. But […]

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COVID-19 Customer Hide and Seek

This column first appeared in Printing Impressions November 2020 © Bill Farquharson At some point this past spring, the game began. The Center for Disease Control counted to 10 and everyone scattered. Kids came home from school and went to their room. Visitors went back where they belong. City-dwellers became country folk.And clients left their […]

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The 90% Rule

This column first appeared in Printing Impressions September 2020 © Bill Farquharson Ah, human nature. There are things in life that are just predictable: The odds of a dropped piece of buttered toast landing face down. The chances of the driver you just screamed at for cutting you off being your next appointment. And the […]

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Same Sales Calls. Different Results?

This column first appeared in Printing Impressions May 2020 © Bill Farquharson There is a scene in the movie, Good Will Hunting, where its stars and co-writers Ben Affleck and Matt Damon are in a bar frequented by Harvard students. Affleck takes a run at starting a conversation with a young co-ed but his efforts […]

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Good Rep/Great Rep

This column first appeared in Printing Impressions March 2020 © Bill Farquharson Watching a sporting event such as the Australian Open tennis tournament or a professional golf event or basketball or baseball or football and you will see two kinds of competitors. The first is the group possessing the kind of extraordinary talent and athletic […]

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The New Sales Challenges

This column first appeared in Printing Impressions June 2020 © Bill Farquharson “The New Sales Challenges: What was once optional is now mandatory”Those were the words written on the whiteboard when the sales reps filed in to the conference room for the monthly meeting. As is company policy, no cell phones were allowed, leaving the […]

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Sell Away Your Problems

This column first appeared in Printing Impressions July 2020 © Bill Farquharson It’s as if you were in a coma, isn’t it? There you were cruising along and the next thing you know your book of business is a pamphlet. You can rub your eyes and pinch yourself all you want. Nothing is going to […]

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